GDPR: General Data Protection Regulation Policy

What information is being collected?

As part of visiting me as a Bowen Practitioner/Somatic Exercise Coach/Tai Chi Qigong Instructor   I will need to have a record of your personal details, date of birth, address, telephone numbers, email and relevant medical information relating to your session. Personal data about your presenting symptoms and treatment provided will also be documented in detail. You have access to this information at all times.

All data will be held in a locked filing cabinet and behind a password protected email account.

No client files are left on surfaces for other clients to read.

All data taken whilst on a mobile treatment will be transported in a locked bag, out of sight in a boot. No notes are left unattended in a vehicle at any time.

All notes will be kept secure for a period of 8 years for adults and will then be destroyed if you are no longer attending clinic/classes.  All children’s notes will be kept until adult age (21), and then destroyed if no longer attending clinic.

Who is collecting it?

I am collecting data at the start of your first session. Some information may be requested by email or text message to ensure the smooth running of your treatment. On occasion data from relevant medical notes / letters and scans may also form part of the data collected and held on file.

How is it collected?

Collection of data will happen via pen and paper note taking, secure email, text messages, occasionally photographs, videos, and letters by mail.  No personal data will be collected via social media.

Why is it being collected?

Data is collected to record, guide and supervise your progress and be able to communicate effectively with the you for the best outcomes. It is also used to compare progress week to week and to highlight changes, red flags, yellow flags, action to be taken and a detailed dialogue of treatment provided.

How will it be used?

Data will be used to record session information, progress & relevant referrals.

Who will it be shared with?

Data is rarely used to communicate and be shared outside of the clinical environment. On occasion you may be asked for permission for the information to be shared with another practitioner or medical service for referred treatment:

Full permission will be requested first.

Personal data will be sent by post or email separately to your treatment information to ensure the individual cannot be identified without the 2 pieces of data recording being put together.

Client experiences can be shared with the public with full consent from the client themselves. This will be taken in on a consent form signed by the client prior to sharing.

What will be the effect of this on the individuals concerned?

There should be no data leakage with regards to clients.

No data is shared with 3rd parties without consented permission.

No data is sold to third parties for business reasons.

No data is held on phones.

Is the intended use likely to cause individuals to object or complain? 

As a practitioner, coach, instructor I take data protection and privacy seriously and any queries and requirements are taken seriously and honoured.

Tricia Darling Tel : 01643 703467 / 07484 274931

Bowen Practitioner

Somatic Exercise Coach

Tai Chi Qigong Instructor